terms&conditions
i agree to the following terms and conditions; -These terms and conditions (the "Terms and Conditions") govern the use of www.barreone.com.au (the "Site"). This Site is owned and operated by BARRE ONE PTY LTD. This Site is a BARRE ONE, barre fitness studio. By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times. -Intellectual Property All content published and made available on our Site is the property of BARRE ONE PTY LTD and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site. -Age Restrictions The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age. -Acceptable Use As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to: Violate the rights of other users of our Site; Violate the intellectual property rights of the Site owners or any third party to the Site; Hack into the account of another user of the Site; or Share logins with multiple users, this will result in immediate termination. If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site. -Accounts When you create an account on our Site, you agree to the following: You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes. We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions. -Sale of Services These Terms and Conditions govern the sale of services available on our Site. The following services are available on our Site: The services will be paid for in full when the services are ordered. These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk. We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund. -Subscriptions Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription. To cancel your subscription, please follow these steps: You are able to cancel your online membership at any time. To cancel your recurring subscription, please visit your online account settings. To avoid being charged another billing cycle, you must ensure you cancel your online subscription prior to your recurring payment date, if you do not cancel prior to this date, charges will continue. This is the members responsibility & BARRE ONE are not permitted to issue a refund. If you have processed your cancellation, you will lose access to your membership at the end of your billing cycle. -Payments You will be billed monthly or annually. pending your chosen subscription. You will automatically be billed each month / year on the calendar day corresponding to the commencement of your paying membership. BARRE ONE reserve the right to change your billing date, in particular, if your payment method has not successfully been charged. Payments are non-refundable and there are no credits for partially used periods. Following a cancellation, you will continue to have access to your online membership to the end of your current billing cycle.. We accept the following payment methods on our Site: Credit Card. When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument. If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction. -Consumer Protection Law Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply. -Limitation of Liability BARRE ONE PTY LTD and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site. -Indemnity Except where prohibited by law, by using this Site you indemnify and hold harmless BARRE ONE PTY LTD and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions. -Applicable Law These Terms and Conditions are governed by the laws of the State of Western Australia. -Severability If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid. -Changes These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
waitlist/cancellations/no show
waitlist. · if a class is full you can add yourself to the waitlist. · you can be added into a class up to one hour before the class starts. · when adding yourself to the waitlist you are committing to attend that class if a space becomes available. · it is the members responsibility to check if you have come off a waitlist overnight. · you will need to remove yourself from the waitlist if you no longer wish to attend to avoid late cancellation or no show fees. · please ensure you have enabled notifications on your app and check your email as no exceptions will be made for no shows. cancellations & no shows. · cancellations of classes must be made more than 12 hours prior to the class start time. This allows for other members on the waitlist to attend the class. · all cancellations must be submitted via the barre one app or the barre one website. calls & texts will not be accepted. · late cancellations will result in loss of class that will automatically be deducted from your memberships or packs. · if you do not show up to your booked class, you will lose your session & be charged a $15 no show fee. barre one reserves the right to deduct the money from your nominated account. · if you are an unlimited member & late cancel you will be charged $15 for a no show. barre one reserves the right to deduct the money from your nominated account. · barre one reserves the right to cancel classes should there be less than 3 people. You will be notified 2-3 hours prior to the scheduled class start time. barre one will refund the class & reschedule you into another time of your selection. · barre one reserve the right to change the instructor of the class without notice, in the event that instructor is unable to attend the class.
membership/packs/trials
Membership Terms and Conditions trials: · 2 week unlimited trials are valid for 14 days commencing from your first booked class. all bookings must be made within the 2 week period. your trial will activate from your first booked class. · The “Intro Offer” can only be purchased once per person. · all trials purchased are non-refundable and non-transferrable between clients. no extensions will be granted if member does not use the pass in the given time. · all class bookings must be made via the barre one app or directly through the barre one website. casual packs: · packs are valid for either 30 or 90 days commencing from your first booked class. · all classes should be redeemed within the 30 or 90 days period. no exceptions will be made, unless for medical reasons. a medical certificate may be required. · all packs purchased are non-refundable and non-transferrable between clients. no extensions will be granted if member does not use the classes in the given time. · all class bookings must be made via the barre one app or directly through the barre one website. · bookings can be made up to 28 days in advanced. rolling membership: · memberships are valid for 28 days, commencing from your date of purchase. · by purchasing a rolling membership you are committing to a minimum of 2 months of auto payments. · members can attend 2 classes per day, unless on unlimited class membership plan · if you have used all your class credits you are welcome to purchase casual classes until your next autopay. · classes not used within the time frame will not roll into the new period. all classes should be redeemed within the 28 days. · all memberships purchased are non-refundable and non-transferrable between clients. extensions will not be granted if members do not use the classes in the given time period unless for medical reasons. a medical certificate may be required. · memberships will continue with scheduled auto payments unless notified in writing. · if your monthly payment declines due to card issues, insufficient funds or security ( without prior notice to admin), a dishonour fee of $15 is charged for the cost of resolving the issue. you must provide an alternative payment method within 24 hours. · a $15 fee will be charged for every week the payment remains unresolved. · all credit card details for autopay’s must be update via the barre one app or website. --spend change, suspending or terminating memberships; spend changes; · members must have completed 8 weeks on their membership prior to being able to lower the spend. · any changes to lower a spend require a 14 day notice period prior to their next autopayment date. · changes are not able to be made on a monthly basis, members are committing to a new 8 weeks should they change their spend down. · members increasing their spend need to do so before their next scheduled payment, & will be committing to a further 8 weeks on this membership;. suspending. · If for any reason you need to temporarily suspend your membership, barre one requires 7 days’ notice prior to your suspension start date. · suspensions under a 7 day period will not be considered. · no more than 2 suspension periods will be granted over a 12 month period. (from contract start date) · barre one will suspend your membership for a maximum of 30 days. If you require a suspension for medical reasons for a longer period of time, please provide a medical certificate. · anything beyond 30 days is considered a membership cancellation unless agreed upon with barre one. cancelling. · if you wish to cancel your membership, 14 days’ notice must be provided in writing. · we recommend you try to make this fall within your billing cycle. · all communication and certificates relating to suspending or cancelling your membership, can be sent to admin@barreone.com.au · please note that the admin desk is closed over the weekends (saturday-sunday).
spend&gain promo
only 1 spend & gain pack is able to be purchased at a time, per person. If multiple packs are purchased they will remain at the regular pack offer of 5/10/15. there are no refunds on multiple pack purchases. please ensure you are only purchasing one at a time. all spend & gain purchased are non-refundable and non-transferrable between clients. extensions will not be granted if members do not use the classes in the given time period unless for medical reasons. a medical certificate may be required. rolling members can purchase a pack to top up their usage, however monthly autopays are not eligible for suspension. spend & gain offers are valid for 30-90 days commencing from your first booked class. classes not used within the required time will expire. All classes should be redeemed within the 30-90 days depending on the pack term limits all class bookings must be made via the barre one app or directly through the barre one website. bookings can be made up to 28 days in advanced.
privacy policy
-PRIVACY POLICY Your privacy is important to us. It is BARRE ONE policy to respect your privacy regarding any information we may collect from you across our website, www.barreone.com.au We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. We don’t share any personally identifying information publicly or with third-parties, except when required to by law. Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
copyrights
Copyright © barre one PTY LTD, 2024. All materials and contents contained in the Website (including but not limited to the text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software), and the Website, are copyrighted materials belonging exclusively to barre one PTY LTD, or its content suppliers and are protected by international copyright law. barre one PTY LTD, enforces its copyright interests to the fullest extent permitted under the law, and shall seek civil and criminal remedies where appropriate. All rights are reserved.